Glamping FAQ & Policies

Check-in is between 3pm and 7pm, and check-out is 11am. Please add a note to your reservation if you will be arriving after 7pm, or update us if you are running late--it's no problem. We will text you after-hours arrival info to find your tent or cabin and we have a camp host available until 10:30p if assistance is needed.

Early Check-in & Late Check-out (1pm) might be available by contacting us as early as possible.

Guests wanting more security for their reservation should select the Travel Protection option during online checkout (see covered reasons for canceling), or purchase trip insurance with broader ‘cancel for any reason’ coverage from companies such as Squaremouth. 

Standard Cancellation Policy: Cancellations can be made up to 14 days prior to your arrival date for a full refund, minus a cancellation fee of 7%. Guests must email info@wildhavenyosemite.com or call 209-225-9225 by 11am PT. If you cancel within 14 days of your arrival, no refunds will be made. You may change the date of your reservation up to 6 days before your arrival (by 11am PT) for no charge. Within 6 days, no changes to the reservation are allowed.  

Group Reservations (made with our Group Sales Manager): You must cancel 60 days in advance of your reservation date for a full refund, minus a cancellation fee of 10%. Guests must email info@wildhavenyosemite.com or call 209-225-9225 by 11am PT.  

Trip Protection Bookings: Please consult your confirmation email for instructions on how to file a claim through our partner, as we cannot cancel these bookings. 

Bookings Made on Other Sites: Please cancel through the other site as we cannot cancel these bookings.

During online booking, you may choose to purchase 'Trip Protection' insurance for a 10% fee that covers issues related to COVID, sickness, accidents, and death.  Read details closely before booking.

Want to cancel for any reason, including weather? We’d recommend purchasing trip insurance from sites such as Squaremouth that offer broader coverage.

1-Queen Tents: These hold 2 adults and up to 1 child in an optional cot ($30 nightly fee applies)

1-Queen Tents with Bunks: These hold 2 adults and 4 kids (adults cannot sleep in bunks)

2-Queen Tents, Classic 1 BR Cabins & Valley View Cabins: These hold 2 adults and 2 kids (unless 3rd child can share the bed).

Classic Cabin Studio: We can place a 3rd mattress in the loft (up a steep ladder) to allow for 3 children. A $30 nightly fee applies for this extra mattress. Please select 3 children when entering in your online search

Note on Bringing Other Guests/Visitors: We have limitations on parking, water, electricity, our septic system, trash….and therefore our capacity. Guests are not permitted to have visitors on the property, even for a few hours. If they book a tent/cabin, we will make every effort to place them close to you.

Check availability here.

Bring: We'd recommend packing slippers and PJs for lounging, warm layers when nights get cool, ear plugs for lighter sleepers (although we provide for each tent), a flashlight/lantern (or a phone app) for nighttime strolls, sandals (for tent guests walking to the bathroom), and a cooler for drinks (we have ice). Tent guests should bring dining items, paper towels and foil, and cookware for the communal BBQs or a personal gas stove to use outside their tent. Cabin guests should bring any desired outdoor cookware (e.g., cast iron skillet, tongs) to supplement the indoor-only kitchen cookware we provide.

Leave: Kindly do not arrive with your own tents/RV/trailer (we cannot fit them), full-size BBQs (portable gas stoves are fine), air mattresses or cots, rice cookers, amplified sound devices, drones, noisy motorized toys or vehicles (e.g., small dirt bikes and scooters), or any noisy equipment that will disturb the enjoyment of other guests. CPAP machines are supported. Please, please leave your portable speakers and musical instruments at home and enjoy the sounds of nature—it’s not fair to require other guests to listen to your music.  Do not bring firewood. When wood-burning is allowed for cabin guests (Nov. thru May), guests are required to use a safer, low-spark firewood called  Goodwood, which can be purchased from us in our store, when booking, or by contacting us before arrival. It can also be sold after hours until 10pm from our camp host for late arrivals.

Gift the gift of glamping to someone who loves nature, or just needs more fresh air and relaxation in their life.

Gift certificates are specific to one Wildhaven location. 

Visit our Wildhaven Yosemite Gift Certificates page to learn more, and contact us with any questions. Can be emailed instantly.

If you'd like to give a gift for our Sonoma County, California location, please visit this site, click Book Now, and then select Gift Certificates from the menu

This is one of our most important policies at Wildhaven, as our tents and cabins are spaced 20-30 feet apart. It’s important that all guests can relax and recharge. We strictly enforce quiet hours everywhere on the property from 10pm to 8am. We are not a destination for noisy groups or parties.

Please contact us with any questions, as we’d love to have you come and relax with us! 

Our Camp Hosts patrol our property starting at 10pm to help with enforcement and reserve the right to ask guests to extinguish fires and move inside if deemed necessary. We want each guest to enjoy their stay.

Only dogs are allowed at Wildhaven: 

• Guests must add dogs to their online booking (first screen, where # of adults are entered). A dog fee of $30 per pet, per night is applied automatically. Please contact us if you need to add dog(s) after you complete your booking.

• Maximum 2 dogs

 • Well-behaved & quiet (no excessive barking will be tolerated), with no history of aggressive behavior 

 • Always kept on leash and never left unattended anywhere on the property, inside or out

 • Dog waste must be cleaned up, and disposed of, immediately in the large wine-barrel trash cans throughout the property  

 • Dogs are never allowed on the beds. We will automatically apply extra cleaning fees if we find excessive pet hair on the linens 

 • Towels, linens, and blankets cannot be used for dog bedding or to clean your dog (please bring a dog bed). Per County guidelines, dogs may not be cleaned inside any communal bathroom or shower  

 • Dogs and their owners may be asked to leave without a refund if they cannot abide by these rules. Dog owners will be sent photos of any damaged linens, furnishings, or other tent materials that result from their dog’s behavior and automatically charged for extra cleaning, repairs, and item replacement. 

We are located in a high-risk fire area and we require your help to keep everyone as safe as possible. Wildhaven fire rules:

• Only cabins have wood-burning fire pits, and these convert from to gas (not intended for cooking) during our high-risk fire season, June thru October. Communal gas BBQs are available for cooking at reception if desired, 2-minute walk away.    
• When wood-burning is allowed Nov. thru May, cabin guests are required to use a safer, low-spark firewood called Goodwood, which can be purchased from us in our store, when booking, or by contacting us before arrival. 
• Fires are only allowed in firepits provided by Wildhaven
• Guests may not cook over Wildhaven's gas firepits--only over their personal portable gas stoves (e.g. Coleman 2-burner) or the large gas BBQs in our communal cooking areas.
• Fires must be constantly monitored and turned off (for gas fires) and extinguished with water (for wood fires). Extinguishers are available in each tent and cabin in case of emergency
• Absolutely no fireworks.
• Wildhaven Staff reserves the right to shut down all fire pits from guest usage due to safety reasons, such as high wind or extra-dry conditions.

Wildhaven Yosemite is a completely non-smoking property due to our high fire risk. Guests who smoke in cabins, tents, or on tent platforms will be automatically charged a minimum $300 cleaning fee to properly remove, clean, and replace all furnishings and tent materials (especially our high-grade mold-resistant canvas) and will be prevented from booking a future stay. Smoking includes cigarettes, cigars, cannabis, and e-cigarettes.

Every tent includes either 1 bed, 2 beds, or 1 queen & 4 bunks. They also include a space heater, a clothing storage, nightstands & lamps, a rug, electricity, fan, and mirror.  (Tents do not have AC or fridges. Please book a cabin if these are desired). While Premium 1-Queen tents have locking doors, Standard and Premium 2-Queen tents do not. We recommend locking valuables in your vehicle.

Outside the tent you’ll have a patio table & chairs on a covered deck. Premium tents have a gas firepit year-round designed for heat, not cooking. Guests must rent a propane tank (online or during your stay) to use these fire pits.  Standard tents do not have firepits.

 Communal BBQs for cooking and a communal gas fire pit are a 1-2 minute walk away. Your parking space is close, but you will still  need to walk 30-60 seconds. We provide wagons to easily transport your items and extra assistance with luggage and gear is available upon request.

Note: Our tents get hot during midday hours on hot summer days. Guests can cool off in our shaded communal spaces, the nearby Merced River, the park's higher elevations, or by booking a cabin with AC instead.

How does Premium compare with Standard? The short answer is: a better location (further uphill from the road, with improved views), heated mattress pads, larger decks (double the size), and year-round gas fire-pits. 

See full details--including differences between Standard & Premium tents--by viewing the Tents page.

Our glamping cabins were built in a cozy but inviting tiny-home style with tall ceilings and large windows to let in lots of light. Every cabin includes 1 queen bed, a futon (for 1 adult or 2 kids) or 2 twin beds in a loft (for children), a kitchenette, bathroom and shower, a clothing rack, nightstands & lamps, a rug, electricity, a combo AC and heater, and mirror. Outside the cabin you’ll have a private patio with a picnic table, patio set, and firepit with cooking grill. 

Note: Fire pit converts from wood (for cooking) to gas (not for cooking) during our high-risk fire season, June thru mid-November. Guests wishing to use the gas fire pits must rent one of our propane tanks when booking or during their stay. Communal gas BBQs for cooking are 2 minutes away.

Your parking space is behind the cabin.

Our Classic Studio cabins measure 10'x18' while the Classic and Valley View 1BR cabins measure 6' longer (10'x24') with a very small bedroom in the back.

How does Classic compare with Valley View? Other than the Studio-vs.-1BR difference above, it's the location and views. Valley Views face south, with better sunrises/sunsets, and look across 2,000 acres of rolling hills with no other buildings/people in front. Classics still have views, but are of a closer set of foothills and look out over the entrance road.

Learn more about our tiny home cabins by viewing the Cabins page.

Our amenities includes hiking trails, communal spaces, amazing views, a Guest Services Team for trip planning, dog-friendly lodging, complimentary coffee/tea/hot chocolate, complimentary WiFi, on-site events, and a reservable group area.

View the complete list on our Amenities page.

Tent guests have access to our brand new central bathhouse with flush toilets, hot showers with soap/shampoo/conditioner, unisex and family bathrooms, and outdoor showers. You'll even find 4 large dish-washing sinks with dish soap and sponges. The building is a 30-60 second walk from your tent. 

TENT COOKING

While tents have gas firepits, they are for fires and roasting s'mores and cannot be used for cooking. Guests can visit our communal cooking area and cook on our full-sized, backyard-style gas BBQs or portable gas stoves brought from home. BBQing tools are provided.  Please bring your own cookware and store all food in your vehicle for the best protection from wildlife.

Important Note: Premium tents have year-round gas fire pits. But Standard tents do not have fire pits due to a higher fire risk in their location. Standard Tent guests can use our communal fire pit, 1-2 minutes away.

CABIN COOKING

Guests can cook in their kitchenette which includes a mini fridge, sink, 2-burner electric cooktop, and basic cooking and dining items (pots & pans, plates & dishes, silverware, etc.). Microwaves are not provided. We recommend bringing an ice chest to supplement the smaller fridge. 

Note: Fire pit converts from wood (for cooking) to gas (not for cooking) during our high-risk fire season, June thru mid-November. Guests wishing to use the gas fire pits must rent one of our propane tanks when booking or during their stay. 

 These gas fire pits are not intended for cooking food. Communal gas BBQs are available for cooking at reception if desired, 2-minute walk away. When wood-burning is allowed, cabin guests are required to use  a safer, low-spark firewood called  Goodwood, which can be purchased from us in our store, when booking, or by contacting us before arrival.  Guests must bring their own outdoor cooking items and cannot use our indoor-only kitchen cookware. 

WATER

 It comes from our well, is treated, and is safe to drink from our bathhouse or inside each cabin (for cabin guests).

DINING OUT

Mariposa is just 1 mile away and offers many tasty and unique options for indoor and outdoor dining. No restaurants deliver to Wildhaven.

Many of our tents and cabins are 20-30 feet apart. You will likely hear noises from other guests during your stay. We use on-site staff and a 24/7 phone number for guests to help enforce our 10p-8a quiet hours, but occasionally you might hear a disruptive guest before we can quiet them down. 

Additionally, Wildhaven Yosemite is located just off a popular road into the national park. You will likely hear some road noise during the day and even night (depending on how light you sleep).  This is especially true in our Standard tents which are in the lowest part of our property, closest to the road.

Our goal is to provide a restful stay, so we supply ear plugs and fans in each tent to help our lighter-sleeping guests.  For maximum sound insulation, we recommend booking one of our hard-sided cabins.

WiFi: We provide complimentary service to all guests.  It’s not strong enough for streaming or Zoom calls, but enough to check in with loved ones or share a pic online. It is strongest closest to our reception building.  

Mobile:  Cell coverage is strongest with Verizon. 

We have seen deer, turkeys, owls, bats, and even an occasional snake and bald eagle. Please be aware that you will be sharing a natural environment with these animals, along with other insects and natural residents.